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Infor Launches CRM i Edition

Infor has launched CRM i Edition, a new offering providing enhanced CRM capabilities to customers with Infor ERP solutions on IBM System i platforms. CRM i Edition provides Infor customers a single, integrated view of customer-related information such as credit limits, financial transactions, orders, quotes, and shipments. With the solution’s sales process management functionality, companies can use multiple sales practices as part of an overall CRM program. User-defined sales processes include additional sales to an existing customer, service without a contract, and major account sales.