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July 31, 2010 12:18 AM
Plum Voice, a single-source provider of automated telephony solutions, has announced the release of Plum Survey.
July 31, 2010 12:16 AM
CRM Text Solutions has announced the release of its Text Messaging API.
July 31, 2010 12:18 AM
Service Strategies Corporation, a provider of training, career development, and certification programs for customer service and support, has released a new series of customer service training videos.
July 31, 2010 12:12 AM
Verizon Wireless is introducing Friends & Family for Business.
July 31, 2010 12:16 AM
Intelestream has announced the release of intelecrm 2.0, the new version of its open-source CRM.
July 31, 2010 12:18 AM
ej4 has released Instant Video Presenter, a software application enabling users to create professional newsroom-style videos in minutes.
July 31, 2010 12:16 AM
Data-based application claims to deliver highly personal web experience to individual consumers.
July 31, 2010 12:16 AM
Free Conferencing Corporation has announced the availability of FreeConferencing.com, offering free one-to-many conferencing with host Web-based channels.
July 31, 2010 12:14 AM
March 4 Webinar to spotlight the most common user experience pitfalls
July 31, 2010 12:20 AM
Nexidia, a provider of audio search and speech analytics solutions, and HyperQuality, a provider of outsourced quality evaluation services and technology, have announced the availability of a new joint offering.
July 31, 2010 12:18 AM
Nexidia has introduced ESP, an automated system designed to identify important events occurring within a call center.
July 31, 2010 12:10 AM
Many managers are looking for ways to go beyond fine-tuning the execution of individual research projects to leverage cross-project synergies that lead to higher efficiency, taking full advantage of the economies of scale that the size of their organization provides. By harnessing their collective learning and cross-project experience, organizations can greatly improve their decision-making and significantly reduce costs.
July 31, 2010 12:12 AM
Information Resources Inc. and The Nielsen Co. have formed a joint venture to process consumer purchase data from a common set of households.
July 31, 2010 12:18 AM
Consumers' hopes for an end to the Global Economic Crisis have been bolstered in the 2nd Quarter 2009, according to a Nielsen Global Consumer Confidence Survey released recently.
July 31, 2010 12:12 AM
Despite pressure from the American Association of Advertising Agencies and the Association of National Advertisers to reverse its decision to replace live-only ratings with live-plus-same-day, Nielsen is so far holding firm.
July 31, 2010 12:12 AM
Brand protection company adds Nielsen's vice chair to board of directors
July 31, 2010 12:13 AM
The Nielsen Co. has joined forces with the Westminster, CO-based direct marketing firm DataLogix.
July 31, 2010 12:13 AM
Nielsen has struck a global, multiyear partnership with Facebook that begins with hundreds of studies this year exploring the effectiveness of advertising on the popular online social network.
July 31, 2010 12:11 AM
Natural Marketing Institute Lifestyles of Health and Sustainability consumer segmentation model integrated into Bases.
July 31, 2010 12:12 AM
U.S. confidence grows 4 index points marking its first increase since 2007.
July 31, 2010 12:13 AM
Their usage rate far outpaces that of general online population.
July 31, 2010 12:10 AM
Consumers shifting away from online holiday shopping, but opportunities remain
July 31, 2010 12:12 AM
Critical mass of gamers on next-generation consoles presents opportunity for marketers.
July 31, 2010 12:10 AM
Social networking has overtaken e-mail as the most popular Internet activity, according to a new study released by Nielsen.
July 31, 2010 12:10 AM
With a poor economy, budget cuts and downsizing on everyone’s mind, marketing one's business via the Internet is an important activity that's been getting lost in the shuffle neglected.