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July 30, 2010 11:16 PM
A swirl of rhetoric and regulation in Washington is posing challenges to the corporate travel industry—from travel guidelines for companies receiving funds under the Troubled Asset Relief Program to the more recent round of rhetoric regarding travel in the time of swine flu—and have taken center stage in the National Business Travel Association's lobbying efforts.
July 30, 2010 11:16 PM
Synchronica, a provider of mobile e-mail solutions, has launched a push e-mail and synchronization middleware enabling enterprises to connect entry-level devices to corporate networks.
July 30, 2010 11:15 PM
Client collaboration leads to new sales performance management application.
July 30, 2010 11:13 PM
Let's begin with an unwelcome yet unquestionable fact: Sales channels and strategies that worked in the past probably won't work in the future.
July 30, 2010 11:10 PM
In the old days, product was king. Then came the need to get away from features and functionality and talk about "solutions." Many companies today seem to be one step behind in rising to the next challenge: Migrating salespeople from the "department level" or "operations" mindset to the enterprise mentality.
July 30, 2010 11:10 PM
In the old days, product was king. Then came the need to get away from features and functionality and talk about "solutions." Many companies today seem to be one step behind in rising to the next challenge: migrating salespeople from the "department-level" or "operations" mindset to the enterprise mentality.
July 30, 2010 11:10 PM
A public interest group is accusing Target of falsely promoting Silk soymilk as being organic
July 30, 2010 11:10 PM
Public relations has always been an integral part of successful marketing programs, but now it encompasses much more than before. With the prevalence of the Internet, its value has tripled.
July 30, 2010 11:13 PM
The private sector has been getting its fair share of bad news, thanks to layoffs, foreclosures, and shrinking consumer confidence. Governments, on the other hand, continue to buy goods and services at a steady pace.
July 30, 2010 11:18 PM
The TAS Group, provider of the Dealmaker sales performance automation platform, has announced the inclusion of Bee Group, a network of professionals specializing in sales effectiveness, organizational change, leadership and coaching, in the company’s Authorized Partner Program.
July 30, 2010 11:16 PM
TASterix, a provider of contact call center solutions for the answering service and virtual labor industry, and Infradapt, a provider of integrated voice and data platform solutions, have announced the availability of hosted software and service solutions.
July 30, 2010 11:18 PM
TBA Global, a connective marketing and communications agency, has reached an agreement with instinctif to bring the U.K.-based company's employee engagement solutions to North America.
July 30, 2010 11:20 PM
TeamSupport.com has announced the release of Water Cooler, a communications and social networking enhancement for the company's eponymous customer support desk offering.
July 30, 2010 11:20 PM
TeamSupport.com, a provider of SaaS-based customer service and help desk tools, has released a Live Chat enhancement to its flagship customer support application.
July 30, 2010 11:14 PM
A growing divide is emerging in the retail industry, a divide between two classes of retailers: those that are customer-aware, and those that are not.
July 30, 2010 11:12 PM
Teens still rely primarily on traditional media, study finds.
July 30, 2010 11:16 PM
Telestial, an online travel communications retailer, has launched its dual-number Passport Roaming SIM card.
July 30, 2010 11:18 PM
TeleTech Holdings is implementing OpenSpan's business user productivity platform into its own BPO solutions.
July 30, 2010 11:20 PM
Kaon's solution to Ciena's display problem.
July 30, 2010 11:20 PM
TelStrat, a global supplier of contact center solutions and business call recording products, has announced shipment of Engage 3.2, the newest version of its contact center solution suite.
July 30, 2010 11:15 PM
Why is reputation really, really important to customers, and how can you create a great one from the ground up?
July 30, 2010 11:18 PM
TenDigits Software, a provider of mobility solutions for Microsoft Dynamics CRM, has announced a new mobile alerts capability in version 4.5 of MobileAccess.
July 30, 2010 11:13 PM
It would be wonderful if everyone we hired were experts at handling complaints right from the start. But the truth is very few people handle complaints well without training—and practice.
July 30, 2010 11:14 PM
Third Annual MetLife study finds pragmatism is replacing consumerism as the bar stops rising and buyer remorse sets in
July 30, 2010 11:15 PM
Third Annual MetLife study finds pragmatism is replacing consumerism as the bar stops rising and buyer remorse sets in