• Reduce unscheduled absences from 6 percent to a rate of 1 to 2 percent • Reduce monetary losses, overtime spending, and temporary hiring related to unscheduled absences • Increase company production due to higher attendance • Improve employee morale within the company • Create goodwill and positive feelings
Strategy and Execution: The company needs to create an attendance incentive program with a campaign theme to generate excitement and motivate employees to come to work. They also need to develop a program to reward employees each quarter for perfect attendance and give participants with perfect attendance for the entire year a large points bonus plus special recognition. The goal here is to reinforce perfect attendance with points that can be banked and redeemed for merchandise.
Solution: The final solution is comprised of three parts.
I. Communications Components:
• Campaign kick-off promotional flyer created • Lifestyle merchandise catalog with custom cover distributed at kick-off to all participants • Quarterly points statement handed out each quarter to reinforce perfect attendance • Annual recognition of top performers
II. Training:
• In-person training provided to all managers and supervisors regarding the program parameters • Employees trained in team meetings with managers and supervisors
III. Rewards/Recognition Plan
• Lifestyle merchandise collection with 1200+ reward choices • Participants with perfect attendance are recognized at a special event and presented with a framed certificate of appreciation