The Broadmoor's Meeting Guarantee to Spark Business March 03, 2009
In an unprecedented move, The Broadmoor announced today that they will stand behind their service, staff and facilities by providing a guarantee for new group business held in 2009 and 2010: If your Broadmoor meeting doesn't deliver superior value in service, facilities and quality, the master account will be waived.
The Broadmoor promise is simple. It is steadfast.
"We feel that in difficult times it is more important than ever to bring people together,” says Steve Bartolin, President and CEO. "At the same time, organizations want to be certain they are making a responsible decision in doing so. I can't think of a better way to assure that decision then by guaranteeing the outcome, or the entire meeting is free. To my knowledge, this has never been done before and it demonstrates the confidence we have in our staff."