Hug Your People June 12, 2008 The Proven Way to Hire, Inspire, and Recognize Your Employees and Acheive Remarkable Results (Hyperion $19.95)
Should you be nice to your employees? This may seem counter-intuitive to the hard-headed businessperson, but it's the top advice of Jack Mitchell, high-end clothing CEO and author of the Wall Street Journal bestseller, Hug Your Customers. In his new book, Hug Your People, Mitchell implores his readers to make their associates feel appreciated, hitting home his belief that even well-paid employees will feel disenchanted if they lack personal recognition from their boss.
To go along with his faith in congeniality, Mitchell says that employees should be instilled with a sense of self-confidence. By making known your trust in them, they will work harder and complete tasks more effectively. While it's easy to poke fun at Mitchell's touchy-feely approach, his book proves persuasive, showing a basic understanding of human nature.
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