Staff & Contract Instructors: Costs, Comparisons & Considerations for Strategic Decision Making April 21, 2008 A Major Revision of Industry Whitepaper with Broader Scope and Important New Conclusions on How to Significantly Reduce Costs and Risks, and Increase Sales
By Victor J. Melfa
The largest single expense for training organizations is the cost of instructors, both full-time staff instructors and contract instructors. Therefore, it is vital to thoroughly understand these instructors' true and complete costs, how to compare staff and contract instructors, and when and how to use each of them.
This is particularly important not only because of the increased frequency of contractor use, but also because of the many misconceptions about outsourcing contract trainers. These vital considerations can result in important strategic decisions that can significantly reduce costs and risks, but also increase sales and provide better levels of customer service.