By Margery Weinstein, Jonathan Leer and Lorri Freifeld
For many financial and insurance companies, people are their greatestr assets and compliance with government regulations their biggest challenge. A thorough training program is key to making sure all are playing by the rules. Here, how a variety of organizations are making the most of their training investments.
The PNC Financial Services Group, Inc.: Banking on Learning For The PNC Financial Services Group, Inc., training is as systematic as it is all encompassing for its 27,500 employees. The company, which boasts assets of $125.7 billion, and deposits of $77.2 billion, offers training for each stage of the employment life cycle, says Robin Connolly, senior vice president and director, PNC University.
KPMG LLP: Turning on a Dime Last December, the PCAOB (Public Companies Accounting Oversight Board) issued an exposure draft of a new auditing standard (now known as Auditing Standard 5 or "AS5"), and audit, tax, and advisory firm KPMG LLP immediately kicked into high training gear.
BECU: Building a Blended Approach Boeing Employee Credit Union (BECU) is all about blending. The Washington-based credit union with $6.9 billion in assets and 850 employees offers 160 e-learning courses and dozens of instructor-led training (ILT) courses (including coursework from The Credit Union National Association and the company's own customized courses), with many of the programs taking a blended approach.
Aon Service Corporation: Leveraging the LMS The backbone of Aon Service Corporation's training efforts is a learning management system (LMS) that helps the $8.95 billion company provide continuing education to thousands of licensed insurance brokers and supply mandated compliance training.
Concord Group Insurance: Turning to the Web Several years ago, Concord Group Insurance realized the Internet would bring significant changes to the insurance industry, and started to modify its infrastructure and processes accordingly.
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