SAVE | EMAIL | PRINT | MOST POPULAR |  RSS | | REPRINT
|
Conference Call Cacophony?
August 28, 2009
E-mail and text message are great (who among us doesn't relish not having to talk to some people face-to-face). But there's still an argument to be made that business is driven by personal communication. Technology sets the stage, but speaking, body language, tone, and other interpersonal elements seal the deal.
Stacey Hanke, founder of 1st Impressions Consulting Inc., and author of "Yes You Can! Everything You Need from A to Z To Influence Others To Take Action," has a primer to pass along regarding many of your employees' lackluster communications skills.
Her book aims to teach readers how to:
• Not just talk, but consciously and deliberately communicate in a way to influence others to take action.
• See themselves as others see them; are you as good—or bad—as you think you are when speaking before/to others?
• Change behavior to enhance communication and influence skills.
• The importance of delivering the message your audience wants to receive, not what you want them to hear.
• Permanently change your verbal communications technique for consistently improved results.
"I specialize in providing practical skills and techniques that build confidence and credibility into leadership, client relationships, and personal lives," says Hanke.
In the beginning of her career, Hanke says she picked up on what she saw as a glaring obstacle for seamless corporate function. Less than desirable verbal skills were preventing operations from running smoothly.
"As a regional training specialist for Target, it was my responsibility to investigate the largest chasms in management development," says Hanke. "I discovered that the biggest gaps were in the inability to communicate effectively, communicating the wrong messages, and conflicting verbal and nonverbal behaviors."
Seeing how the lack of communicative ability seemed to plaque so many corporations, Hanke discovered a calling. In August 2003, she founded 1st Impression Inc. to aid people in developing their professional communication and speaking skills and develop approaches which achieve desired results.
"Communicating with influence takes work and requires constant attention," notes Hanke. "My book provokes individuals to make a conscious effort to revamp these skills, pointing out different signs of ineffectiveness that may have gone undetected otherwise."
|
SAVE | EMAIL | PRINT | MOST POPULAR | RSS |
|
|
| Back to Training Index |
|
|
