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Right on Schedule: Flexibility for Productivity
February 08, 2008
From telecommuting to compressed workweeks, scheduling that gives employees freedom in choosing when they work has been shown to keep them happier and more productive. This kind of flexible scheduling can get more complicated in hospitals, where work happens around-the-clock and for longer shifts than a nine-to-five business day. Even so, the importance of freeing up the scheduling process remains significant.
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Silence Kills, Dialogue Heals
August 20, 2007
The reluctance of American workers to confront questionable workplace practices takes an extensive toll on results such as productivity, quality, job satisfaction, and especially safety. Here's how to use crucial conversation skills to address issues, solve problems, and save lives.
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Sales by the Schoolbook
June 04, 2007
A decade ago, 3M was trying to solve the problem of finding star talent. Its innovative solution? Teach sales in college classrooms.
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Protect Your Data and Your Business
October 26, 2007
We lock our businesses, homes and cars to restrict wrongful entry and burglary. We invest heavily in security systems to deter and prevent loss. But how can we similarly protect intellectual property?
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Right on Schedule: Flexibility for Productivity
February 08, 2008
From telecommuting to compressed workweeks, scheduling that gives employees freedom in choosing when they work has been shown to keep them happier and more productive. This kind of flexible scheduling can get more complicated in hospitals, where work happens around-the-clock and for longer shifts than a nine-to-five business day. Even so, the importance of freeing up the scheduling process remains significant.
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The Science Behind Hiring Top Gun Salespeople
January 30, 2008
If you are like most sales managers and entrepreneurs, you have been burned by hiring a salesperson who looked good at first, but concealed the fact that he hasn't the talent—nor the desire—to sell.
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The Best Sales Force: Finding, Keeping, Grooming
October 01, 2007
Against your better judgment, you fell into the "bad breath is better than no breath" snare when your best salesperson with the largest territory quit. You hired "Bill," an enthusiastic guy with a pretty good resume who interviewed well, said all the right things, and assured you he would make all of your worries disappear. Seemed like a pretty good hire for a $100,000 base salary.
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 | The Expert's Edge
May 05, 2008 Become the Go-To Authority People Turn To Every Time (McGraw-Hill, $22.95)
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