Are Training Departments Scared to Evaluate?
Companies spend an average of $1,202 per employee on training, according to a 2009 report by training analysis firm Bersin & Associates. But even in today's tough economy, many companies are still handing out smile sheets to evaluate the value of this investment. And this is happening 40 years after Donald Kirkpatrick first published his ideas on evaluation. Are training departments scared to evaluate?
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Best Practices Deconstructed
Companies and their training departments the world over are always looking for better—and ultimately the best—ways of doing things. But how do you know a best practice is really a best practice and that it consistently will produce the desired results?
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Maybe ROI Really Is a Waste of Time
Perhaps trainers should focus efforts on tracking and managing perceptions and following the broader measures that provide insights into the effectiveness of an organization’s total investment in training rather than those in individual courses.
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How Engaged Are Your Employees—and Your Customers?
There are rewards to be reaped by cultivating an engaged workforce, and, by extension, an engaged and loyal customer base. According to The Economics of Engagement, a new report from the Enterprise Engagement Alliance, one of the greatest opportunities to increase corporate profits —and subsequently boost the economy —lies in motivating workforces to improve performance, drive greater customer engagement, and ultimately, increase revenue.
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New Business Guide Delivered Via Mobility
May 11, 2009 Intuition, a provider of learning services to the financial markets, life sciences, and public sector, partnered with A & C Black, a subsidiary of Bloomsbury Publishing.
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Leading In Times of Crisis
July 06, 2009 Navigating through Complexity, Diversity and Uncertainty to Save Your Business. (Jossey-Bass, $19.77)
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