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From the Editor...

Paul Nolan

I interviewed a half-dozen or more people for this issue’s cover story on trends in sales incentive programs and workplace motivation. I mentioned to each of them at some point during the discussion that I have been writing on this topic for longer than I care to admit.

Closers (...by Canon)

David Zweig

In his new book "Invisibles: The Power of Anonymous Work in an Age of Relentless Self-Promotion," journalist David Zweig explores the work of some top-performing professionals in behind-the-scenes positions. These intrinsically motivated workers are critically important to the high-profile projects they are involved with, but the general public is none the wiser - and the Invisibles are just fine with that.  more...

Additional Web Resources

Our July/August cover feature on the impact of mobile on sales and marketing cites separate studies by Forrester and Oracle. You can download the full Forrester research report here (it requires completing a registration form for survey sponsor Hybris Software). The Oracle report, “2013 B2B Commerce Trends,” can be found here.

“How can Derek Jeter help your sales? Seattle sports broadcaster Jen Mueller says a little sports talk can go a long way in the business world. Read an SMM Q&A with Mueller here.