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Feature Stories
Sneak Peak: 2008 Survey of Buying Power
July 14, 2008 The mother lode of data is back—retooled and better than ever.
Embracing the Future With Sales 2.0
July 14, 2008 In today's Web 2.0 world, your customer often knows almost as much about your company's products as your sales reps do.
The Minister of Culture: Bobby Grisham
May 06, 2008 Bobby Grisham, CSO of EDS, works sales magic through incentives, coaching and recognition.
Be a Value Merchant
May 06, 2008 A value merchant recognizes the supplier's own costs and the market offering's value to the customer and works to obtain a fair return for both the supplier firm and customer firm.
In This Issue
SALES STRATEGY
A Better Way to Generate Leads
July 14, 2008 Whether it be an insurance agency, financial institution, advertising agency, manufacturing firm, law firm or other business, your organization may not be as well-equipped to generate lifeblood leads as you think.
The Forgotten Element: Mixing Communications
May 06, 2008 A focus on the top-line should be top-of-mind when designing integrated marketing communication programs. Unfortunately, the sales function is often an afterthought in many marcom campaigns undertaken by B2B and B2C marketers today.
Sealing the Selling Cracks
March 28, 2008 Lead generation has come a long way from business cards in a fishbowl.


MARKETING STRATEGY
Communication Breakdown
July 14, 2008 It's a sad-but-true fact: Far too often, salespeople aren't sufficiently involved in the situations and decisions that affect their customers.
Building Buzz with a Personal Touch
May 06, 2008 Customer loyalty seems to be declining across many industries. To cultivate loyal customers, try an old-school approach.
Escaping the Trade Show Money Pit
March 28, 2008 More business technology marketers use trade shows to generate leads than any other marketing tactic. According to a 2007 CMP survey, over 75% of respondents use trade shows for this purpose. Yet the inability to generate enough leads for the sales force is the biggest problem these marketers face.


MANAGEMENT
Online Recruiting Simplified
July 14, 2008 Are Web-based tools a help or hindrance?
Keeping Your Cool
May 06, 2008 Making good decisions is tough enough when things are going well, so adding a recession to the mix can make a job that was previously difficult truly excruciating.
Secrets to a Successful Comp Plan
March 28, 2008 A good compensation plan doesn't start with cold, hard figures, says Dave Stein, the CEO of ES Research in West Tisbury, Mass. Rather, it all starts with having—and then keeping—the right people.


MOTIVATION AND INCENTIVES
Making the Case for Travel (Part I)
July 14, 2008 When you need a healthier P&L, give your team some R&R
Forget Cash, Show Me the Goods!
May 06, 2008 There's a special place in salespeople's hearts for high-end merchandise.
Performance: It's in the Cards
March 28, 2008 Employees get paid salaries and commissions to do their jobs, but in many circumstances, that's not enough to encourage specific behaviors today.


MEETINGS
Travel Safety: Don't Become a Target
July 14, 2008 Make use of these proven strategies to stay safe abroad
On the Road: Jacksonville
July 14, 2008 Pastels and palm trees not really your thing? Don't go writing off a trip to the Sunshine State just yet.
Streamlining Business Travel? Don't Cut Too Deeply
May 06, 2008 The ever-increasing pressure on reducing expenses has some managers thinking of scaling back on their teams' travel.
An Uneasy Mix for Travel Booking
March 28, 2008 Companies with a long history of using self-booking tools are finding it harder to integrate them with expense management systems than late adopters.


TRAINING
Compensate to Motivate
July 14, 2008 No question, channeling the energy of a sales team can be a challenging endeavor. But here's an incontestable fact: How you compensate your reps determines where they invest their time and the results you get.
The Missing Ingredient: Building Business Acumen
March 28, 2008 Try this experiment: Ask your customers what type of knowledge they most want your salespeople to have. Odds are the answers you get will surprise you.


TECHNOLOGY
Rich Media, Richer Results
July 14, 2008 Set your brand apart—then sit back and watch sales soar.
Not Your Father's Presentation
March 28, 2008 The person who's never slept through a presentation may cast the first stone—maybe that ought to wake up the guy snoring in the fifth row!


EXPERT VOICES
Smart Management: The Structured Conversation
July 14, 2008 How often do you really get into rich business conversations where you get down to the problems or issues that are truly keeping your client up at night?
Smart Sales: Powering Through the Recession
July 14, 2008 There's plenty of disagreement over how best to label what's going on here in the U.S. Well, I'm no economist, but let's not split hairs: We're presently in a recession.
Smart Marketing: The Customer's Voice
July 14, 2008 I am convinced the thing we understand least about mobile marketing is the individual actually holding the cell phone in his hand. I'm equally convinced we need this knowledge if we're going to make mobile work, just like the rest of the world has.
Smart Marketing: The Rise of Trust and Authenticity
May 06, 2008 By the year 2020, corporate sincerity will trump marketing's "four Ps."


Online News & Features
The Sales Dodo: What Is Leadership?
July 24, 2008 People are often told to "be a leader," but what does that mean? How do people know how to act as a leader when no one defines it for them? There is a simple mantra that defines leadership.
Gadgets & Gear: Surefire Storage
July 23, 2008 With any of these portable hard drives in tow, peace of mind can be yours.
Marketing Executives Find Double-Edged Sword in the Job Market
July 23, 2008 Business shows continual desire for marketing executives
The Sales Clinic: Three Fatal Follow-up Mistakes
July 22, 2008 Is your team's follow-up call strategy costing you valuable business? Here are a few habitual mistakes that you'll want to nip in the bud if your team is to successfully gain wins from their follow-up calls.
The Secret to Increased Sales
July 21, 2008 Most companies focus in the wrong place whenever it comes time to increase their business.
Leveraging Individual Potential to Optimize Recruiting and Retention and Dramatically Impact Your Bottom Line
July 21, 2008 If you want to turn your recruiting dreams into reality, you'll need organizational flexibility, owner/shareholder trust, and executive commitment.
What's new on ManageSmarter.com



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Sales Incentive Programs - Sales Marketing Management Skills - Employee Motivation Articles


Our Editor Suggests
Editor's Letter: Survey says: Ding! Knowledge is power
July 14, 2008 Knowing where and when to fight is as important as the weapons themselves, and that explains why those of us here at Sales & Marketing Management are so excited about the return of the annual Survey of Buying Power.
Sneak Peak: 2008 Survey of Buying Power
July 14, 2008 The mother lode of data is back—retooled and better than ever.

  
The Taboos of Leadership
July 24, 2008 The 10 Secrets No One Will Tell you about Leaders and What They Really Think (Wiley, $24.95)


Herd
July 22, 2008 How to Change Mass Behaviour By Harnessing Our True Nature (John Wiley & Sons, $21.86)



  
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